DNeX BAGS NSW CONTRACT EXTENSION

Dagang NeXchange Berhad (“DNeX”), has received approval on the contract extension for the National Single Window (“NSW”)

Dagang NeXchange Berhad (“DNeX”), through wholly-owned subsidiary company Dagang Net Technologies Sdn Bhd, has received approval on the contract extension for the National Single Window (“NSW”) for Trade Facilitation from the Government of Malaysia

The contract extension is for a period of three years commencing from 1 September 2021 until 31 August 2024.

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Under the contract extension, the company will continue to provide six core eServices of the NSW for Trade Facilitation namely eDeclare, eManifest, ePCO, ePermit, ePermitSTA, and ePayment in providing the trading community with connectivity to Customs and relevant agencies for import and export document processing. In addition, the company will also be providing services for the ASEAN Single Window.

Backed by over 30 years of experience in terms of knowledge, expertise and operational know-how in offering eServices for trade facilitation, the company has been the operator of the NSW for Trade Facilitation since its launch in 2009.


The NSW for Trade Facilitation has been a key contributor to DNeX’s financial performance, contributing a revenue of about RM90 million a year.

Such trade environment can help expedite cargo clearance process, reduce cost and time of doing business, and contribute positively to the country’s trade efficiency and global competitiveness.

“We would like to thank the Government of Malaysia namely the Ministry of Finance and the Royal Malaysian Customs Department for their continued confidence in us. The contract extension is a strong testament to our strength and capabilities as a leading eServices provider in trade facilitation,” said Dato’ Sri Syed Zainal Abidin Syed Mohamed Tahir, Group Managing of Director of DNeX, and also Chairman of Dagang Net.

DNeX remains committed to offering eServices that not only meet requirements of customers but also offer value that can help customers further improve their operations and grow their businesses, he said.

He said DNeX aims to continue to effectively serve the trade facilitation community, both the Government and private sectors, with creative and innovative digital solutions to address business requirements, and help them gain valuable expertise to fully capitalise on digitalisation and manage their operations and businesses effectively.

The company, he said, is also expanding the offering of its trade facilitation eServices with the introduction of business-to-business (“B2B”) initiatives that can contribute to the country’s digital economy push.

“We strive to position ourselves as the digital trade facilitation partner for not only the Government agencies but also businesses towards improvements and efficiency in their processes,” he added.