Fortesys Praised for High Customer Satisfaction with ATI Solutions

ATI logo

Allied Telesis (ATI) is a network infrastructure/telecommunications company headquartered in Japan with the North American headquarters being in San Jose, California. Founded in 1987, the company is a global provider of secure Ethernet and IP access solutions while also being an industry leader in the deployment of IP triple play networks over copper and fibre access infrastructure.

In Malaysia, the company is also represented by Fortesys Distribution Sdn Bhd which places strong emphasis on superior customer experience.

Here’s what local customers have to say about Fortesys and ATI:

Proton: “Our Proton network has vastly improved with the ATI solutions implemented with SD-LAN AMF. It has made daily routine tasks for our Network Administrator more user-friendly, powerful and systematic. What’s more, the performance and SLA Uptime Network which switches on Allied Telesis production has been greatly enhanced with vast improvement on uptime.”

Honda: “Solutions implemented are competitively priced, while pre-sales and post-sales support is satisfactory, thank you.”

Majlis Bandaraya Iskandar Puteri: “AMF technologies has greatly helped us in shortening the time and skills needed for network maintenance. We also have that assurance that existing configurations and firmware files are regularly being backed up. Meanwhile, we are also alerted to devices which are not performing at optimal level, enabling us to quickly address configuration on multiple devices simultaneously.”

Port of Tanjung Perlepas (PTP): “Deploying the complete Allied Telesis network for PTP LAN in 2017 with AMF has helped our organisation PTP uncover real high performance network experience, while improving overall network speed and reliability. The PTP LAN network runs 24 x 7 every single day. It has also grown over time, and now comprises a mix of different systems and misssion critical applications riding on it to support our PTP seaport business. With Allied Telesis and the partner’s continuous support, we have gained deep understanding of all the various network components, allowing us to spot weaknesses and prevent slowdowns or outages. That has helped us greatly in achieving our vision of making PTP the preferred port of choice in South East Asia among industry players. It’s not enough to say that ATI quickly solve incidents; instead, the company has successfully provided and implemented a network that has few problems in the first place. Thank you!”

Lotte Chemical Titan: “Recently we refreshed our Core Switch to Allied Telesis technologies. They have proven themselves as one of the industrial players for high quality and reliability equipment with reasonable prices. The products are excellent! In addition, the local support is also superior – showing that they truly care for customers.”

Sunway Shared Services: “Great product with quality performance in terms of hardware and network performance assurance. In addition, it also provides multiple functions and features that allow users to have a viable alternative in terms network and security solutions.”

KIVV: “The Allied Telesis AMF (Autonomous Management Framework) features such as AMF backups, Node Recovery, Firmware Auto Upgrade, Node Provisioning are some very useful tools with capabilities not found in other brand of network switches. These features have helped us manage the network with ease and minimising downtime, if any. With the implementation of Allied Telesis switches for more than 5 years, we have never encountered any hardware related issues. The Allied Telesis technical team are knowledgable and able to answer to our technical queries.”