Shopee Increases Supply Efforts on Critical Products in Malaysia

Ian Ho

Malaysians are taking more precautionary measures to protect themselves against the COVID-19 outbreak. As a result, face masks, hand sanitizers, disinfectants, and other supplies are facing shortages. To address this, the Ministry of Domestic Trade and Consumer Affairs engaged local face mask manufacturers to ramp up production as demand has grown three times from usual periods.

Shopee is responding to these needs by working closely with the authorities, manufacturers and distributors to manage the supply chain and ensure that these essentials are made available to all Malaysians nationwide. The platform has secured fresh batches of KF94 masks that will be made available on S-Mart from today onwards. Shopee is also in the process of securing additional stock of 3-ply face masks and travel size sanitizers (50ml) that will be available on S-Mart starting next week.

Shopee is also taking necessary steps to ensure Malaysians have fair access to masks at reasonable prices. KF94 masks will be available at RM5.90 each, while a bundle of five (5) 3-ply masks will be priced at RM3.90. Each Shopee user is limited to a maximum of one (1) KF94 mask and 3-ply mask bundle each.

Ian Ho, Regional Managing Director of Shopee said that Shopee’s commitment and concern is the well-being of its consumers during this outbreak. “We are engaging very closely with our partners, manufacturers and distributors to boost supply of hygiene products for consumers. We understand that Malaysians are concerned about supply and we want to be able to help alleviate their worries and provide them with greater peace of mind.”

The KF94 and 3-ply face masks, as well as the hand sanitizers, will be available on S-Mart at